{"id":1361,"date":"2019-09-24T06:53:27","date_gmt":"2019-09-24T06:53:27","guid":{"rendered":"https:\/\/www.clarity.hu\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/"},"modified":"2025-09-01T06:53:28","modified_gmt":"2025-09-01T06:53:28","slug":"gratulalunk-kolleganknak-a-sikeres-kepzeshez-2","status":"publish","type":"post","link":"https:\/\/www.clarity.hu\/en\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/","title":{"rendered":"Congratulations to our colleague for his newest certification"},"content":{"rendered":"<p>Our colleague, Ott\u00f3 managed to succesfully finish Forrester\u2019s CX Foundations &#8211; CX Pro course, and learned about building and implementing CX, as well as improving and analysing exprerience.<\/p>\n<p>Brands have embraced CX as a growth engine, building up teams to lead initiatives aimed at creating better experiences for customers. In order to effectively drive CX initiatives forward, all CX team members need a consistent working knowledge of customer experience concepts.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1477\" src=\"https:\/\/www.clarity.hu\/wp-content\/uploads\/2019\/09\/LI-Badge-CX-I-072019-e1569329302524-1.jpg\" alt=\"LI Badge CX-I 07.2019\" width=\"500\" height=\"283\"><\/p>\n<p>Forrester\u2019s CX Foundations course offers employees the opportunity to learn the core CX skills needed to initiate end-to-end CX projects.<\/p>\n<p>A short introduction to the course:<\/p>\n<ul>\n<li>Crafting a customer experience vision: building an authentic, inspiring, and mobilizing brand vision.<\/li>\n<li>Building A Customer-Centric Culture: controlling cultural changes over a long transformation.<\/li>\n<li>Conducting CX Research: discover the right research methods to succeed.<\/li>\n<li>Measuring CX: establish and implement a CX measurement program.<\/li>\n<\/ul>\n<p>Learn more about the course:<\/p>\n<p><a href=\"https:\/\/go.forrester.com\/learning\/cx-certification\/cx-foundations\/\">https:\/\/go.forrester.com\/learning\/cx-certification\/cx-foundations\/<\/a><\/p>\n<div style=\"clear: both;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Our colleague, Ott\u00f3 managed to succesfully finish Forrester\u2019s CX Foundations &#8211; CX Pro course, and learned about building and implementing CX, as well as improving and analysing exprerience. Brands have embraced CX as a growth engine, building up teams to lead initiatives aimed at creating better experiences for customers. In order to effectively drive CX [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1356,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1361","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hirek"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Congratulations to our colleague for his newest certification - Clarity<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clarity.hu\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Congratulations to our colleague for his newest certification - Clarity\" \/>\n<meta property=\"og:description\" content=\"Our colleague, Ott\u00f3 managed to succesfully finish Forrester\u2019s CX Foundations &#8211; CX Pro course, and learned about building and implementing CX, as well as improving and analysing exprerience. Brands have embraced CX as a growth engine, building up teams to lead initiatives aimed at creating better experiences for customers. In order to effectively drive CX [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.clarity.hu\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Clarity\" \/>\n<meta property=\"article:published_time\" content=\"2019-09-24T06:53:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-01T06:53:28+00:00\" \/>\n<meta name=\"author\" content=\"clarityadmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"clarityadmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.clarity.hu\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.clarity.hu\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/\"},\"author\":{\"name\":\"clarityadmin\",\"@id\":\"https:\/\/www.clarity.hu\/#\/schema\/person\/09d5b87642438533cd0c93aefb284a4c\"},\"headline\":\"Congratulations to our colleague for his newest certification\",\"datePublished\":\"2019-09-24T06:53:27+00:00\",\"dateModified\":\"2025-09-01T06:53:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.clarity.hu\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/\"},\"wordCount\":161,\"image\":{\"@id\":\"https:\/\/www.clarity.hu\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.clarity.hu\/wp-content\/uploads\/2019\/09\/Clarity_Otto-CX-Pro.jpg\",\"articleSection\":[\"H\u00edrek\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.clarity.hu\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/\",\"url\":\"https:\/\/www.clarity.hu\/2019\/09\/24\/gratulalunk-kolleganknak-a-sikeres-kepzeshez-2\/\",\"name\":\"Congratulations to our colleague for his newest certification - 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